Thank you for shopping with Shay Roams. We are committed to delivering your orders quickly and efficiently so you can gear up for your next adventure without delay.

Order Processing

All orders are processed within 1–2 business days after confirmation. You will receive a confirmation email once your order has been successfully placed and another notification when your order has been shipped.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods

We currently offer Cash on Delivery (COD) as our sole payment and shipping method. Our delivery team will collect payment upon handing over your order.

Order Tracking

Once your order is shipped, you will receive a tracking number (where available) to monitor the status and location of your shipment.

Delivery Issues

If you experience any problems with your delivery—such as delays, damaged packaging, or missing items—please contact us immediately at [email protected]. Include your order number and a brief description of the issue so we can resolve it as quickly as possible.

Contact Us

For any shipping-related inquiries or support, please reach out to:
Email: [email protected]